Mitch Ribar
Chief “Everything” Officer: Fixer & Advisor. AI since 2012. - Sydney
Expertise: Operations, AI, Growth
About
Mitch is who you call when everything needs to move together: strategy, product, AI, marketing, growth, and operations. Across a 20+ year career spanning Optus, JPMorgan Chase, Quantium, Brand Networks and PwC, he is an MIT-educated operator that has grown SaaS revenue 10x, built teams from scratch, and led product and technology at 90M-customer, 1B-event-a-day scale. Today, he helps CEOs get moving with AI to turn around performance, unlock revenue growth and improve margins -- aligning finance, engineering, sales, and marketing around the same result.
Big wins
- Lead Optus' churn turnaround after several national-scale crises.
- Built JPMorgan Chase's AI customer marketing stack (150 AI models, 1B events/day).
- Grew SaaS revenue 10x in 12 months.
Skills: Operations, Product, Marketing, Growth, Sales, GTM, Strategy, AI, Data & Analytics, Customer Success, Board & Governance, Turnaround, Transformation, Crisis, Customer Lifecycle, Customer Retention
Additional skills: Marketing, Product, Technology, Revenue, Data
Works with: Established business, Scaleup, Series B+, Series A
Companies I've worked with
- Optus
- JPMorgan Chase
- Quantium
- PwC
- Brand Networks (acquired)
Industries: SaaS, Consumer, FinTech, AI, B2B, Telco, Banking, Social Media, B2C, E-Commerce